Official Digital Motors warranty & service portal Secure product registration
DIGITAL MOTORSWARRANTY

Genuine product. Genuine protection.

Your product deserves
verified protection.

Register your Digital Motors product, verify its authenticity and access warranty support from one secure place.

Customer details saved Digital certificate Claim tracking
THOR SERIESPrecision in motion

Everything in one place

What would you like to do?

Choose a service to get started. Most actions take less than five minutes.

Register Warranty

Activate your coverage in a few guided steps.

Verify Product

Check if a serial number is genuine and eligible.

Avail Warranty

Raise a warranty claim and save it for admin review.

Track & Download

Track a ticket or download your certificate.

Simple by design

Register in four clear steps

Keep your invoice and product sticker ready. We’ll guide you through the rest.

01

Scan or enter serial

Use the unique QR code or type the serial number from the product sticker.

02

Add customer details

Enter the customer’s contact and complete address information.

03

Add purchase details

Enter the invoice and shop details, then upload the required proof.

04

Receive certificate

After validation, get your warranty ID, dates and downloadable certificate.

Coverage that stays clear

Know exactly what’s protected.

Every approved certificate shows separate coverage dates for the full product and eligible components—so there is no guesswork when you need support.

  • Full-product warranty period
  • Component-specific coverage for motor, PCB, controller or remote
  • On-site or carry-in service eligibility
  • Complete service and replacement history
Read warranty terms
Warranty active694 days remaining
Full product23 Jul 2028
Motor23 Jul 2031
Remote & controller23 Jul 2027
Coverage shown is illustrative. Your certificate will reflect the terms for your product model.
Built to prevent fake warranty claimsUnique QR codes, serial validation, duplicate detection and manual review protect genuine customers.

Need help?

Frequently asked questions

How do I register my Digital Motors product warranty?+

Scan the QR code on your product or box, enter the customer and purchase details, accept the warranty terms and submit.

What documents are required?+

Keep your purchase invoice, product serial-number sticker photo and an installation photo where installation is required.

What if my serial number shows as invalid?+

Recheck every letter and number against the product sticker. If it still fails, contact support with a clear sticker photo and purchase invoice.

How long does verification take?+

Genuine registrations with clear documents may be approved quickly. Flagged or incomplete submissions are reviewed by the warranty team before approval.